Frequently Asked Questions

The program can take anywhere between 3-6 months to complete. Live sessions in this program are scheduled over the span of 3 months, however, we allow for a flexible learning schedule so that you can adapt the program to your needs. You will also have access to the online learning platform for this program for up to 2 months after the last live session is scheduled so that you can have as much time as you need to review or complete any modules that you didn’t get around to.

We recommend 2.5-3 hours per module (~one module every two weeks). If your schedule cannot accommodate the scheduled live sessions, then you may watch the recorded versions in your own time.

We offer live interaction with experts in a flexible online learning environment. Not only that but after certification, we provide our certified professionals with access to their very own personalized online portal at no extra cost. This portal allows certified individuals to make use of the online WCSI tool in their work with clients. This portal provides practitioners with the ability to send the WCSI to clients and receive the results for analysis once the client has completed it. It is an easy to use system, where you can track multiple clients and/or team results at once.

Certified individuals will also receive access to new tools and products at a discount and each registrant for the course will receive their first 10 WCSI for free. Our participants will become part of a network of professionals in the field and will have the ability to promote their skills and expertise as a “Certified Practitioner”. 

For this question, we recommend that you contact your regulating body directly, as each case is different. Please note that since our program has been accredited by SHRM, HRPA, and HRCI, and as such, it meets very stringent HR competency requirements for Continuing Professional Development Credits.

Yes, our program is mobile friendly so you will be able to join sessions on most mobile and tablet devices.

Yes, all of our live sessions are recorded and will be posted after they air, so if you miss a session, you will be able to watch it whenever is convenient for you. We will also provide you with the transcripts for each session.

You are free to join any scheduled live session without having seen the previous session, however, please keep in mind that the curriculum builds on previous sessions, so you may not be able to understand or contribute as much without first watching the previous sessions. If you do not want to miss another live session, what we recommend is for you to join the live session and then after you complete the session, go back and complete the previous modules. After doing so, we strongly suggest that you re-watch or review the last attended session, so as to make sure you have a solid grasp of all the concepts.

No problem, you can always watch the recorded version and complete the assignments when it becomes convenient for you. Remember that you will have access to the course material and recordings for 2 months after the last scheduled session (to allow you to catch up if you need to).

We will gladly provide a 10% discount on registrations of 3 or more!

Yes, non-certified individuals may access the tool, however, the tool will not be recognized as coming from a “certified” individual.  We strongly recommend that you become certified if you are using this tools with clients as it would provide you with the necessary in-depth knowledge to administer and interpret the results for others. Not only that but as a certified individual, you are able to purchase all merchandise at a discount (including the WCSI tool at a 20% discount). Please see our pay structure for more details. If you want to learn more about how certification might benefit you, please visit: Courses. 

We are so sure you’ll be impressed with our course, Mastering Workplace Dynamics that we offer a “100% Money-Back Guarantee” to ensure customer satisfaction. If for any reason you are not satisfied with the knowledge and tools gained, we will promptly issue a refund.

Simply contact us following the completion of your learning session at [email protected] to speak to us regarding our 100% Money-Back Guarantee.

If you are no longer able to attend the course, we would be more than happy to transfer your registration to another person, at no additional charge. Request for transfer must be made in writing, before the start date of your selected course. Requests can be sent to [email protected].