Welcome to OCMS
Since founding the Centre for Conflict Resolution International in 1993, Gayle and Nabil Oudeh have worked with leaders and organizations to manage difficult issues, resolve high-intensity team conflicts, and prevent dispute escalation. As leading experts in the field of Workplace Conflict and Organizational Leadership, their approach to dealing with conflict is multi-faceted. Gayle is a Professional Certified Coach focusing on developing leadership capabilities and enhanced self-awareness when dealing with conflict. Nabil is a Chartered Mediator who focuses on improving group processes and facilitating large group dialogue. Together, they have trained thousands of individuals providing them with a learning experience that is practical, entertaining and immediately applicable to workplace realities.
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Mastering Workplace Dynamics
Mastering Workplace Dynamics provides today’s busy professionals with the tools and knowledge that they need to manage efficient and harmonious workplaces. In this 20 hour program, HR professionals will become certified by experts in the field in the use of the Workplace Conflict Styles Indicator (WCSI)—a powerful tool that informs HR practice by providing the knowledge needed to help manage differences effectively. After certification, professionals will have access to their own portal through which they can utilize the WCSI tool in their work with clients.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
This program is valid for 20 PDCs for the SHRM-CPSM or SHRM-SCPSM.
This program has been approved for 20 CPD hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).
Building Versatile Individuals, Functional Teams, and a Harmonious Workforce