The Key to Conflict Resolution: Your Style – GAYLE WIEBE OUDEH Put two people in a room and, in time, there will be conflict. This is not a judgement on their character or their ability to communicate. It is simply a statement of fact. We are all individuals and because we have unique wants, needs, and expectations we experience…
The Financial Toll of Workplace Conflict – GAYLE WIEBE OUDEH We all know that conflict can exact an emotional toll on us. Whether it’s a spat with our spouse, a heated exchange with a friend, or a difference of opinion with our boss or co-worker, we can be consumed with anger, guilt, regret, confusion, frustration … a whole host…
The Aftermath of Workplace Harassment – GAYLE WIEBE OUDEH Your company has a clearly articulated, thoroughly developed harassment policy. You know how to handle complaints of harassment, how to investigate the allegations, how to determine if harassment occurred or not. But what do you do after that? Whether the investigation determined that harassment occurred or it determined that it did…
Harassment in the Workplace : What is it and what can we do about it? – GAYLE WIEBE OUDEH Today’s headlines are a clear indication of the endemic nature of workplace harassment. Organizations and leaders cannot afford to turn a blind eye to the fact that harassment exists in almost every workplace. Numerous polls and studies have been done regarding employee’s…
Communication Skills for the Workplace: Listening in the Midst of Conflict – Gayle Wiebe Oudeh Arguably, the most important communication skill in the workplace is the ability to listen. When employees don’t feel listened to, they feel devalued. When bosses don’t feel listened to, they feel disrespected. When clients don’t feel listened to, they feel ignored and unimportant. Thus, whether…
Workplace Bullying: Is it happening in your organization? – Gayle Wiebe Oudeh Bullying has long been identified as an issue in the schoolyard but those very same behaviours can continue on through adulthood and show up in the workplace. In fact, workplace bullying is widespread, incredibly destructive, and enormously costly to the well-being of individuals and organizations. What is Workplace…